How to convey a tough message

Margot Wallström, Swedish Foreign Minister, is making powerful countries her enemies as she is very direct and outspoken about her standpoints.

Through cross cultural training she could learn about how to convey her message in a way that is more suitable to the receiver and that could save relationships. The receiver might still not like what he hears, but the impact could be less dramatic if you understand when, where and how to deliver a message.